RTLS Hub Installation Guide
System Requirements
Before installing the Locus RTLS Hub, ensure your system meets these minimum requirements:Hardware Requirements
| Component | Minimum Specification | Recommended Specification |
|---|---|---|
| Processor | Intel Core i5 or equivalent | Intel Core i7 or Xeon |
| Memory | 8GB RAM | 16GB RAM or more |
| Storage | 256GB SSD | 512GB SSD or more |
| Network | Gigabit Ethernet | Gigabit Ethernet |
| Display | 1920x1080 resolution | Dual monitors, 1920x1080 each |
Software Requirements
- Operating System:
- Windows 10 Professional (64-bit)
- Windows Server 2016 or newer
- Ubuntu 18.04 LTS or newer
- Prerequisites:
- .NET Framework 4.8 or later
- Microsoft Visual C++ Redistributable 2015-2019
- OpenGL 4.3 compatible graphics driver
Network Requirements
- Static IP address for the RTLS Hub server
- Network connectivity to all RTLS anchors
- Open ports:
- TCP 80, 443 (HTTP/HTTPS)
- TCP/UDP 8080 (API services)
- UDP 6000-6010 (Anchor communication)
- TCP 22 (SSH, optional for remote support)
Pre-Installation Checklist
Before beginning the installation, verify the following:- System meets or exceeds minimum requirements
- Administrator access is available on the installation system
- Network configuration is complete and tested
- Required ports are open in any firewalls
- Installation media or download is available
- License key is available (if applicable)
Installation Procedure
Step 1: Prepare the System
- Log in with administrator credentials
- Disable antivirus software temporarily during installation
- Close all other applications
- Ensure the system has internet access (for online activation)
Step 2: Run the Installer
- Mount the installation media or extract the downloaded package
- Right-click the installer file and select “Run as administrator”
- Follow the on-screen instructions:
- Accept the license agreement
- Choose installation location
- Select components to install
- Configure installation options
Step 3: Configuration
After the initial installation completes, the configuration wizard will launch:-
Network Configuration
- Enter the static IP address for the RTLS Hub
- Configure subnet mask and gateway
- Set DNS servers if needed
-
Database Setup
- Select database type (Local or External)
- For external databases, enter connection details
- Initialize the database
-
System Configuration
- Set admin username and password
- Configure system name and organization details
- Set time zone and regional settings
Step 4: License Activation
- When prompted, enter your license key
- Choose online or offline activation
- Complete the activation process
Post-Installation Steps
Verify Installation
- Open a web browser on the server
- Navigate to https://localhost or the server’s IP address
- Log in with the admin credentials created during installation
- Verify that the dashboard loads correctly
- Check the system status indicators for any warnings
Initial Configuration
-
Add Users and Roles
- Create additional administrator accounts if needed
- Set up operator accounts with appropriate permissions
- Configure password policies
-
Network Discovery
- Run the anchor discovery process
- Verify all anchors are detected
- Configure anchor settings
-
System Backup
- Configure backup settings
- Create an initial backup of the system configuration
Troubleshooting
Common Installation Issues
| Problem | Possible Cause | Solution |
|---|---|---|
| Installer fails to start | Insufficient permissions | Run as administrator |
| Database connection fails | Network or credential issue | Verify database credentials and connectivity |
| Services fail to start | Port conflict | Check if required ports are in use by other applications |
| Web interface not accessible | Firewall blocking access | Check firewall settings |
| License activation fails | No internet connection | Use offline activation method |
Getting Support
If you encounter issues not covered in this guide:- Check the detailed installation log at: C:\Program Files\Locus\RTLS Hub\Logs\Install.log
- Visit our online knowledge base at: https://support.locusconnect.com
- Contact technical support at: [email protected]
Next Steps
After completing the installation, refer to the following documentation:- Software Tour - Learn about the RTLS Hub interface
- User Management Guide - Set up users and permissions
- Anchor Configuration - Configure your anchor network
- Tag Management - Register and manage your tags