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Device Care

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Overview

Proper care and maintenance of your Locus RTLS devices ensures optimal performance, accuracy, and longevity. This guide covers essential care instructions for both anchors and tags.

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Anchor Maintenance

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Physical Care

  • Mount securely using provided brackets
  • Avoid exposure to direct sunlight and extreme temperatures
  • Keep ventilation holes unobstructed
  • Clean monthly using dry, non-abrasive cloth
  • Check mounting hardware quarterly for tightness

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Environmental Considerations

  • Operating temperature: 0°C to 50°C (32°F to 122°F)
  • Humidity: 10% to 90% non-condensing
  • IP54 rated - protected against dust and water splashes
  • Avoid installation near large metal objects or strong RF sources

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Power Management

  • Use only approved power supplies
  • Check power connections monthly
  • Ensure stable power source with proper grounding
  • Consider UPS backup for critical installations
  • Monitor power consumption for anomalies

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Network Connectivity

  • Check network cables for damage
  • Secure all network connections
  • Monitor signal strength regularly
  • Keep firmware updated
  • Document IP addresses and network settings

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Tag Care

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Battery Management

  • Monitor battery levels through dashboard
  • Replace batteries when indicated (typically 15-20% remaining)
  • Use only recommended battery types
  • Store spare batteries properly
  • Document battery replacement dates

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Physical Handling

  • Avoid dropping or impact
  • Keep water resistant seals intact
  • Clean with slightly damp cloth only
  • Store in dry environment when not in use
  • Check attachment points regularly

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Usage Guidelines

  • Follow recommended update rates
  • Avoid covering the antenna area
  • Keep within specified temperature range
  • Report unusual behavior promptly
  • Rotate tag pool if possible

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Preventive Maintenance

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Daily Checks

  • Monitor system dashboard
  • Check for offline devices
  • Verify position accuracy
  • Review error logs
  • Note any performance changes

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Weekly Tasks

  • Clean accessible devices
  • Check battery levels
  • Verify network connectivity
  • Test emergency features
  • Update maintenance logs

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Monthly Procedures

  • Detailed system inspection
  • Verify anchor alignment
  • Clean all devices thoroughly
  • Check mounting security
  • Update documentation

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Quarterly Maintenance

  • Comprehensive system test
  • Calibration verification
  • Network infrastructure check
  • Update firmware if needed
  • Backup configuration

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Storage Guidelines

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Short-term Storage

  • Keep in original packaging
  • Store in clean, dry location
  • Avoid temperature extremes
  • Remove batteries if applicable
  • Label with date and condition

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Long-term Storage

  • Use moisture-proof containers
  • Include desiccant packets
  • Remove all batteries
  • Document storage location
  • Check condition quarterly

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Troubleshooting

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Common Issues

  1. Poor Accuracy
    • Check anchor line of sight
    • Verify anchor positions
    • Review tag update rate
    • Check for interference
    • Validate calibration
  2. Battery Issues
    • Verify battery type
    • Check for corrosion
    • Test voltage if possible
    • Review usage patterns
    • Check charging system
  3. Network Problems
    • Verify network settings
    • Check physical connections
    • Test network stability
    • Monitor packet loss
    • Review firewall rules
  4. Physical Damage
    • Document damage details
    • Check warranty status
    • Assess repair options
    • Consider replacement
    • Prevent future damage
Always follow proper safety procedures when handling electronic equipment. Disconnect power before servicing anchors.
Regular maintenance and proper care significantly extend device life and maintain system accuracy. Contact support for detailed maintenance schedules based on your environment.